Why blocked a healing star that hasn't logged into the game for a long time

[Callista 0]

Today, when I logged into the game, I found that my account was blocked.

I'm very confused. I'm an auxiliary healing star.

I don't break the rules of the game. I don't even attack people.

And I haven't logged into the game for a long time

I don't understand why my account is blocked

Please give me an answer, I am innocent.

[Callista 0]

@Tatami 

I've sent emails before to Imperfection (AionEmpire)<support@aionempire.zendesk.com>

He said my account is linked to the Jamila character

But  I don't know who is Jamila. 

I never told anyone my account. 

I invited him to check it again for me.

But there is no definite answer.

I hope to be able to help me reconfirm.

I'm very innocent.

[Callista 0]

Please give me a reasonable explanation.

I did something wrong. Why can't I log in.

@Tatami